Privacy policy

cy & Cookie Policy Mosaicshop

This "Privacy Policy" governs the processing of your personal data by the data controller: Mosaicshop, with registered office at 3560 Lummen, Linkhoutstraat 212 (info@mosaicshops.com) and registered in the K.B.O. under number BE0839186095. Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used. By providing your personal data on the website and by submitting personal data to the email addresses listed on this website, you acknowledge that you have read this Privacy Policy and explicitly agree to it, as well as to the processing itself.

Article 1 – General

Mosaicshop complies with the "Law of December 8, 1992, on the protection of privacy concerning the processing of personal data," as amended by the Law of December 11, 1998, as well as the anti-spam provisions from Book XII of the Economic Law Code regarding "the right of the electronic economy."

Mosaicshop also aligns this Privacy Policy with the European Regulation 2016/679 of April 27, 2016, on the protection of personal data.

The data controller for your personal data is Mosaicshop. A declaration has been filed with the Commission for the Protection of Privacy regarding the processing of your personal data.

Article 2 – Personal Data

2.1. Personal data you provide to us:

  • Category 1: without registration: your IP address;

  • Category 2: filling out forms or placing an order without registration: all fields in the form, as well as your IP address;

  • Category 3: upon registration: all fields in the form, as well as your IP address and password;

  • Category 4: via cookies.

2.2. Mosaicshop can collect data from you (personal data) in different ways:

  • Through the use of cookies (see below);

  • During your registration and use of the Website;

2.3. The website also uses cookies that collect certain personal data. For provisions regarding the use of cookies, see Article 9.

Article 3 – Purpose of Processing

3.1. General Purposes:

Mosaicshop will only use the personal data collected from you for the following purposes:

  • Category 1: maintaining and improving this website and incorporating Personal Data into anonymous statistics, from which the identity of specific persons or companies cannot be derived, based on Mosaicshop’s legitimate interest in continually improving its website and services;

  • Category 2: managing your account on this website to enable the use of our Mosaicshop website, based on the execution of a contract requested by you, and, if indicated by you, sending direct marketing communications, based on your explicit, prior consent;

  • Category 3: sending direct marketing, newsletters, promotions, and offers, based on your explicit, prior consent;

  • Category 4: improving user experience and statistical purposes (see further), based on your explicit, prior consent.

You are not obligated to provide your personal data, but understand that certain services will not be possible if you refuse the processing.

3.2. Direct Marketing:

Your personal data will also be used for direct marketing, provided you have given additional explicit consent ("opt-in").

If you are already included in our mailing list for receiving marketing materials in both paper and/or electronic form, Mosaicshop may use your details to send marketing and other materials related to Mosaicshop, its products, and/or services. Mosaicshop may use the information you provide to update Mosaicshop’s stored documents.

This consent can be withdrawn at any time, without justification and free of charge, by clicking on the designated unsubscribe link at the bottom of each promotional email.

3.3. Transfer to Third Parties:

In the event of a complete or partial reorganization or transfer of activities of Mosaicshop, where it reorganizes, transfers, or ceases its business activities, or if Mosaicshop goes bankrupt, your data may be transferred to new entities or third parties through which the business activities of Mosaicshop are wholly or partly carried out.

Mosaicshop will make reasonable efforts to inform you in advance of the fact that Mosaicshop will disclose your data to the said third party, but you acknowledge that this may not always be technically or commercially feasible under all circumstances.

Mosaicshop will not sell, rent, distribute, or otherwise commercially provide your personal data to third parties, except as described above or unless with your prior consent.

3.4. Legal Requirements:

In rare cases, Mosaicshop may be required to disclose your personal data pursuant to a court order or to comply with mandatory laws and regulations. Mosaicshop will make reasonable efforts to inform you in advance unless subject to legal restrictions.

Article 4 – Duration of Processing

Personal data is retained and processed for a period necessary for the purposes of processing and in line with the contractual relationship between Mosaicshop and you.

Article 5 – Your Rights

5.1. Right of Access and Inspection: You have the right to access and receive a free copy of your personal data at any time.

5.2. Right of Correction, Deletion, and Restriction: You may request correction, supplementation, or deletion of your data at any time. If you refuse to provide personal data or request its deletion, certain services and products may not be deliverable.

5.3. Right to Object: You can object to the processing of your personal data for legitimate reasons or direct marketing purposes at any time.

5.4. Right to Data Portability: You may request your data in a structured, common, and machine-readable format.

5.5. Right to Withdraw Consent: You may withdraw your consent for data processing at any time.

5.6. Right to File a Complaint: You may file a complaint with the Belgian Data Protection Authority.

Article 6 – Security & Confidentiality

Mosaicshop has implemented technical and organizational security measures to prevent unauthorized access, loss, or modification of data.

Article 7 – Third-Party Access

Mosaicshop grants access to your data to its employees under strict confidentiality obligations.

Article 8 – Cookies

Our website uses cookies to distinguish users and improve user experience. See our detailed Cookie Policy for more information.

For any questions regarding your data processing, contact us at info@mosaicshops.com.